Shipping & Returns

At Obela, we want your shopping experience to be as thoughtful as the pieces you bring into your home. Below you'll find the information you need about delivery and returns.

Shipping

We aim to process and dispatch orders as quickly as possible.

Processing time: 1-2 business days.

Delivery time: 3-5 business days.

Delivery cost: £2.99. Free delivery for orders over £50.

Once your order has been dispatched, any available tracking information will be shared with you by email.

Please ensure your delivery address is correct when placing your order.

Returns

If you've changed your mind about a purchase, please contact us to discuss a return.

For eligible online purchases, UK consumers generally have 14 days after receiving their goods to notify the retailer that they wish to cancel, followed by a further 14 days to return the goods. Some exceptions apply.

Returned items should be unused and carefully packaged where possible. Please contact us before sending a return so we can provide the relevant instructions.

This policy does not affect your statutory rights.

Damaged or Incorrect Items

We want your Obela pieces to arrive safely. If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photographs of the issue.

We'll review the situation and work with you to resolve it in accordance with your legal rights.